hi77bd Privacy Policy

hi77bd ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who accesses or uses the hi77bd website at https://hi77bd.vip. This Privacy Policy explains in clear terms how we collect, use, store, share, and protect information about you ("you", "the Player", "the User") in connection with your use of our online casino and sports betting services.

This Privacy Policy forms part of the hi77bd Terms & Conditions. By creating a hi77bd account or by using any part of the Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you should not use the Platform.

hi77bd serves players based in Bangladesh. All personal data collected through the Platform is handled in accordance with our internal data governance standards, which are designed to reflect recognised principles of data minimisation, purpose limitation, and storage limitation. We do not sell personal data to third parties for marketing purposes under any circumstances.

Contact for privacy matters: If you have questions about how your personal data is handled, or wish to exercise any of your data rights, contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

hi77bd collects personal data from you in several ways: directly when you register or interact with the Platform, automatically when you browse or use our services, and occasionally from third-party sources used for verification or fraud prevention purposes.

Registration and Account Data: When you create an account, we collect your full legal name, date of birth, gender, country of residence, mobile phone number, and email address. This information is required to verify your identity, comply with our age restriction policy (21+ only), and administer your account.

Identity Verification Data: To comply with our anti-fraud and Know Your Customer (KYC) obligations, we may request copies of government-issued identification documents such as a National Identity Card (NID), passport, or birth certificate, along with a selfie photograph. This data is used solely for identity verification and is stored securely.

Financial Data: We collect transaction data related to deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka (৳BDT), transaction timestamps, and reference numbers. We do not store full mobile banking PINs or full bank account credentials.

Gameplay and Betting Data: We record your betting history, game activity, session duration, wagering amounts, and game preferences. This data is used to administer your account, detect problematic gambling patterns, resolve disputes, and improve the Platform experience.

Technical and Device Data: We automatically collect your IP address, device type, operating system, browser type and version, screen resolution, and referring URL when you access the Platform. This data is used for security monitoring, fraud detection, and improving Platform performance.

Communications Data: If you contact our support team, we retain records of the correspondence, including the subject matter, timestamps, and any attachments. This helps us resolve disputes and maintain service quality.

hi77bd does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.

Payment Service Providers: To process your financial transactions, we share necessary payment data with our partner payment processors, including mobile financial service providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank). These providers are contractually bound to use your data solely for payment processing purposes and to maintain appropriate security standards.

Identity Verification Partners: We may use third-party identity verification services to assist with KYC checks. These partners process identity document data and biometric data (selfie photographs) strictly for the purpose of confirming your identity and are prohibited from using such data for any other purpose.

Game Technology Providers: Our casino and betting products are powered by licensed game technology providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as session tokens and game round IDs) necessary to deliver their services. They are not provided with your full personal profile.

Legal and Regulatory Disclosure: hi77bd may disclose personal data where required to do so by applicable law, court order, or lawful request from a competent authority. We will, where legally permissible, notify affected players of such requests prior to disclosure.

Business Transfers: In the event of a merger, acquisition, or transfer of all or part of the hi77bd business, your personal data may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and of any changes to data handling practices that may result.

hi77bd uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your full personal data and cannot execute programmes or deliver viruses.

Essential Cookies: These are required for the Platform to function correctly. They maintain your login session, remember your language and currency preferences, and ensure that security tokens remain valid. Essential cookies cannot be disabled without impairing Platform functionality.

Analytics Cookies: We use anonymised analytics data to understand how players navigate the Platform, which game categories attract the most interest, and where technical issues arise. This data is aggregated and does not identify individual players by name.

Security Cookies: Short-lived security cookies help us detect and prevent fraudulent login attempts, bot activity, and account takeover attacks. These cookies store no personally identifiable information beyond a session reference token.

You may configure your browser to reject or delete cookies at any time. Please note that disabling essential cookies will prevent you from logging in to your hi77bd account and accessing Platform services. Instructions for managing cookies are available in your browser's help documentation.

hi77bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the hi77bd Platform.
• Encrypted storage of sensitive data fields including identity document copies and financial records, using industry-standard encryption at rest.
• Access controls that limit access to personal data to those staff members and systems that require it to perform their role.
• Regular security reviews of our systems and data handling procedures to identify and address potential vulnerabilities.
• Two-factor authentication options available to players for additional account protection.

While hi77bd takes all reasonable steps to protect your data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and we encourage players to use strong, unique passwords and to notify us immediately at [email protected] if they suspect any unauthorised access to their account.

hi77bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our internal compliance obligations.

Active Accounts: While your account remains open and active, we retain all registration, identity, financial, and gameplay data associated with it. This data is necessary for the ongoing administration of your account and for compliance with our KYC and anti-money laundering obligations.

Closed Accounts: Following the closure of a player account — whether initiated by the player or by hi77bd — we retain your personal data for a minimum period of 5 years from the date of closure. This retention period is required for legal, audit, dispute resolution, and fraud prevention purposes.

Communications Data: Support correspondence and complaint records are retained for 3 years from the date of the last communication in a given thread.

After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

hi77bd services are strictly intended for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will delete that data immediately and close the associated account. Any deposits made by an underage player will be returned to the original payment source, with all gameplay activity voided.

If you have reason to believe that a minor has accessed hi77bd and provided personal data, please notify us immediately at [email protected] so that we can take prompt action.

hi77bd reserves the right to update this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where the changes are significant, notify registered players via their registered email address or mobile number prior to the changes taking effect.

Your continued use of the hi77bd Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your personal data is being protected.

If you disagree with any changes made to this Privacy Policy, you should stop using the Platform and may request closure of your account by contacting [email protected].